General information
Enterprise Minilease Rental Conditions
Documents: All drivers must present a valid driver's license and an ID or passport at the time of car rental. Age: To rent a vehicle, the driver must be at least 21 years old. Renters aged 21 to 24 can rent vehicles in the categories of compact cars ...
Tesla Supercharger
Please note that as a car rental service, we unfortunately cannot provide a Tesla charging card for use at Superchargers. However, it's important to be aware that Tesla vehicles can be charged not only at Superchargers but also at various types of ...
The new E-vignette
We are pleased to inform you that we have taken a step towards environmental protection and modernity: We now offer the E-Vignette as a new feature. At Enterprise Minilease, we not only value top-notch vehicles but also environmentally friendly ...
Resident permit for Minilease vehicle?
Unfortunately, it is not possible to apply for a resident permit for your Enterprise Minilease vehicle in Switzerland. At Enterprise Minilease, we understand that parking can be difficult in some areas, and we recognize that a resident permit could ...
Reflective vest, first aid kit, CH sticker, etc.
All vehicles are equipped according to the legal requirements of Switzerland. However, it is important to know that unlike in European countries, there is no legal requirement or obligation in Switzerland to carry a warning vest or a first aid kit in ...
Trailer hitch
Please note that our Minilease vehicles do not have trailer hitches, as towing with our rental vehicles is generally prohibited according to our terms and conditions (T&Cs). This means that you are not allowed to attach trailers, caravans or other ...
Pets in Rental Vehicles
Bringing pets is generally not prohibited. However, please note that pets can leave hair, dirt, and odors in the vehicle. Therefore, it is important to thoroughly clean the vehicle after the rental to avoid additional fees for a special cleaning. For ...
smoking policy
"It is of utmost importance that all vehicles in our fleet are maintained in impeccable condition to ensure the comfort and satisfaction of our customers. We would like to remind you that, according to our policies, smoking is strictly prohibited in ...
AdBlue
Our vehicles are typically equipped with a fuel level monitoring system that alerts the driver in advance of a low AdBlue level and displays the remaining range. AdBlue is widely available at gas stations and can also be purchased at hardware stores, ...
What is Enterprise Minilease - long term rental?
What is Enterprise Minilease? Enterprise Minilease offers you the opportunity to rent a car for 30 days or more without committing to a long-term contract. This flexible option allows you to enjoy the benefits of a rental car without being tied to a ...
Change your booking
At Enterprise Minilease, we understand that plans can change. Therefore, we place great emphasis on flexibility to ensure that your mobility needs are always met, even with a minimum rental duration of one month. With our Minilease option, you can ...
Registration of Additional Drivers
Welcome to the Enterprise Minilease Helpcenter! Here you will find all the important information regarding the registration of secondary drivers for your Minilease vehicle. 1. Secondary Driver Registration: General Information At Enterprise ...
Can I use ferries with the rental car?
If you would like to use a ferry with our vehicle, we would be very grateful if you would let us know. There are various restrictions that must be observed. Even if you are allowed to take your vehicle on the ferry, it may not be insured during the ...
Booster seat
Optional for children from 5 years the so-called booster seat. Booster Seat for Car, Child Seat Booster, Car Seat Booster, Group 3 Child Seat, Safe Child Seat, Isofix Booster Seat, Legal Regulations Child Seat, High Back Child Seat, Comfortable ...
Baby seat
Required for children under 2 years of age. in Switzerland, the driver is obliged to transport a baby in a baby seat. Car baby seat, Isofix baby seat, Newborn car seat, Group 0+ baby seat, Baby carrier, Safe baby seat, Reboard baby seat, Baby seat ...
Child seat
Required for children under 5 years. child seat, car seat, child safety, baby carrier, toddler seat, Group 0, Group 0+, Group 1, Group 2, Group 3, rear-facing car seat, forward-facing car seat, ECE R44/04, ISOFIX car seat, TÜV certified car seat, ...
Technical condition of the rental car
Our rental cars are well maintained and serviced. Here's what to do if a warning light does come on. Follow these steps: 1. please inform us via email: minilease@enterprise.ch 2. send us a photo of the indicator light that comes on. 3. provide us ...
What fuel do I need to use on my vehicle?
Our fleet consists of vehicles that are fuelled with two fuels, either unleaded (petrol/petrol/gasoline) or diesel. How do I know which of the two fuels I should use? The easiest way is via the fuel filler cap Unleaded (petrol/petrol/gasoline) Diesel ...
Minimum age and driving experience
According to Swiss traffic regulations, specific requirements apply to drivers. To rent or drive a vehicle, drivers must meet certain criteria. Minimum Age: The minimum age for any driver is 21 years, as per Swiss law. This applies to all vehicle ...
Partner Rewards/Fidelity Programme
Currently you cannot use your frequent flyer number with Enterprise GO as this is a Swiss product.
What do I have to consider in case of an accident and how do I proceed?
Please proceed as follows in the event of an accident. 1. secure the accident site Switch on the hazard warning lights Put on a warning waistcoat Set up a warning triangle at a distance of about 100 metres. In the event of minor damage, remove the ...
Road accident report
Here is the translation of the steps on how to use the European Accident Statement: Stop after the accident: When an accident occurs, all involved drivers should stop immediately and ensure that nobody is injured. Activate hazard lights: To warn ...
Cleaning and cleanliness of our vehicles
We place great emphasis on cleanliness and disinfection. To ensure that all vehicles are thoroughly cleaned, the company has developed a comprehensive cleaning process that is carried out after every rental. First, all vehicles are vacuumed to remove ...
Is it possible to rent commercial vehicles for transport with Enterprise-Minilease?
At Enterprise-Minilease it is currently not possible to rent commercial vehicles for transport.
What is the difference between Enterprise GO and Enterprise Minilease?
Enterprise GO: Enterprise GO is the leading autonomous app-based car rental solution in Switzerland. The straightforward and simple registration process allows users to book within minutes and drive straight away. Please be informed that the ...
Is my vehicle equipped with summer/winter tires?
All vehicles in our fleet undergo a tire change. This change usually takes place in April (summer tires) and October (winter tires).
How do I know if my vehicle is equipped with winter tyres?
The abbreviation M+S stands for "Mud and Snow". These tyres are intended for use in winter, i.e. mainly on roads with mud and snow, and are marked accordingly.
There is a QR code on the windscreen of my vehicle - what is it for?
The QR code will take you directly to our Help Desk where you will find many FAQs.
What currency are the rates on Enterprise Minilease in?
All prices are always quoted in Swiss francs.
How do I inflate a car tyre?
Inflating car tyres is important so that you can drive safely. Below we explain in simple steps how you can inflate your tyres. 1. open the valve cover on the valve 2. put the compressor on the valve (remember that the compressor is firmly seated on ...
What does VAT/TAX mean?
The abbreviation TAX/ VAT Value Added Tax. This is the classic value added tax.
Tank regulation
You take over your rental car with a completely filled tank and are obliged to return it in the same condition when you return it. This way you only pay for the fuel you actually use and avoid additional costs. If the tank is not 100% full when you ...
E-vehicles
Our fleet includes Tesla, Nissan Leaf and BMW IX3 e-vehicles. Due to the high demand for e-mobility, short-term rental cannot be guaranteed.
Payment methods
VISA, American Express and MasterCard are accepted for payment and deposits. All customers must pay a deposit plus the cost of the rental by credit card. The renter's credit card must be valid until at least six months after the return date.
Ski and snowboard carrier
Ski/Snowboard carriers with double anti-theft protection can be added. These can hold 2 pairs of skis (downhill-carving-cross-country) or 2 snowboards. The maximum load capacity is 27Kg Please attach the keys to your keychain so they do not get lost. ...
Winter tires
All vehicles in our fleet undergo a tire change. This change usually takes place in April (summer tires) and October (winter tires).
Snow chains
Snow chains are required for driving in the Swiss mountains. We have the appropriate TECAR brand snow chains and they can be added to any vehicle. The signal "snow chains obligatory" means that multi-track motor vehicles are only allowed to drive on ...
Cleaning and cleanliness
At Enterprise Minilease, we place great emphasis on the cleanliness and disinfection of our vehicles. To ensure that all vehicles are thoroughly cleaned, we have developed a comprehensive cleaning process that is carried out before every rental. By ...
Driving license
A valid driving licence (valid old or new driving licence, international driving licence or certified translation) is required for the rental of a vehicle and must be physically presented by the principal hirer upon collection. Presentation of a copy ...
Cross-border journeys
Vehicles can be driven in all European countries except Albania, Belarus, Bosnia, Kosovo, Moldova, Montenegro, Northern Macedonia, Russia, Kaliningrad, Turkey and Ukraine. There are no additional charges for cross-border journeys. No prior ...
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